Google + ITA: Will it change the travel value chain?

in Industry News, Innovation, Marketing by on May 1st, 20101 Comment

The last week much has already been written about the possible acquisition of ITA by Google.

As mentioned on Bloomberg:

“Google’s mission is to organize the world’s information, and ITA does that for travel,” said Henry Harteveldt, an analyst at Forrester Research Inc. in San Francisco.

With this mission comes their advertising model, adding ITA’s will enhance the travel information they can provide users.
Increased relevance for the users means higher earnings for Google due to the higher costs which are paid by advertisers.
Google has five times more search volume than Bing has in the US, with the addition of ITA’s software, quality can increase due to the enhanced search and buying experience.
Bloomberg Businessweek reports:

With tools that help users find flight information online, ITA Software may help Google compete with travel-search features offered by Microsoft. The companies are tussling for share in the U.S. market for online travel, which generated $88.4 billion in sales last year, according to Sherman, Connecticut travel consulting firm PhoCusWright Inc.

One of the most sophisticated travel-search features offered by Microsoft is the Farecast technology which is the basis of Bing Travel.

From the customer point of perspective it all sounds pretty logical and fine, who wouldn’t want a shorter buying journey?
Though from the B2B point of view, it’s a different story, hence my initial question.
Google would not only intermingle with the offline agents, but as well with their online equivalents, the OTAs. The ultimate “direct” supplier has signed in.
As mentioned by this analyst:

Since the GDS power both of those channels, there would most certainly be a major impact to their transaction volume for air ticket sales, which is what drives their business model.

If Google is able to kill two birds with one stone, namely further disintermediation of the travel supply chain and a higher search share from Microsoft (and others), it has a potential winner.
This will go accompanied by power shifts in both the industries (Search and Travel), how do you think they will respond?
What’s your general opinion on this possible acquisition?

Responses to “Google + ITA: Will it change the travel value chain?”

Trackbacks

  1. Tweets that mention Google + ITA: Will it change the travel value chain? | Agora Media Group Innovation Blog -- Topsy.com

Leave a reply

  • RSS ITVT News Feed

  • Partly powered by CleverPlugins.com