There are multiple aspects that define the Social TV experience.

Some of these aspects are:

*Changing basic TV experience from lean-back to lean-in;
*Technology factors like Internet-Connected TV adoption;
*Remote controls that support the social experience effectively and
*Broadband access and so on.

These aspects are all external when we look at the social experience itself, namely communication/interaction.
Would (the type of) interaction be a determinant of how the Social TV experience is created?

What if instead of the enabling of interaction being the starting point for Social TV developments, we take the TV content and its public interaction as starting point.

In the Social TV: Designing for Distributed, Sociable Television Viewing paper, the type of interaction is being researched.

At a general level, we can characterize the comments exchanged by our participants using five broad types (Table 1):
• Content-based comments directly reference the content that is on or recently shown on the screen.

• Context-based comments are relevant to the show in its greater context, but perhaps not the specific episode or moment that is being viewed.
Examples are references to the actors, past episodes, show trivia, etc.

• Non-sequitur comments are social exchanges such as asking about one’s family, or talking about events unrelated to the TV program. These are usually more common in groups who already have some social connection with each other.

They often take the form of side conversations (usually whispered, or at least toned down) between two participants and rarely follow the structure of the show.

• Logistical comments are relevant to the television watching experience, but are independent of the programming.
Tasks like changing channels, adjusting volume, etc. must be verbally communicated to the group so that whoever has control of the set can respond.

• Phatic responses are almost involuntary reactions from the audience like laughter, gasps, groans, “Whoa!”, etc.

To summarize, our observations reveal that interactions between television viewers are tightly interwoven with the structure of the show they are watching.

Do the types of comments/interaction need to be taken into account when designing the Social TV technologies?

Yes, here’s why:

Depending on the TV show, one- or two-screen experiences can be dynamically created in offering widgets or sites in order to communicate in a way which is appropriate for that TV show.

For instance Content-based comments could be showed directly next to the TV content, whilst Logistical comments can be better displayed on a second-screen, without adding noise and irrelevance in relation to the TV content.

Key is to keep it simple without complicating matters in terms of usage and consistency.

This point of view might also explain why current Social TV widgets only clutter the screen instead of adding additional value for the viewers.  Twitter for instance is so broad it contains any kind of comment that will be displayed by the Twitter widget.  Intelligent systems could detect types of comments and distribute them differently.

Maybe intelligent systems are one step too far ahead, but the offered applications can be enhanced to the most probable or occuring type of interaction related to the TV show.

What do you think, does taking into account the type of interaction, enhance the Social TV experience or not?

Related posts:

1. Our Cross Media Social Platform -> Telephony 2.0 – TV 2.0 – Web – 3D
2. Business applicated Social TV and Social Convergence
3. MARUG Congress 2010 – Future of Marketing on TV – Social TV, TV 2.0I

The five game mechanics she refers to, are:
1. Collecting
2. Points
3. Feedback
4. Exchanges
5. Customization
Applying those to the context of social sites is easy to understand, it motivates. Motivation increases usage and usage increases loyalty, traffic, income and so on.

View below the aforementioned presentation:

Yesterday I found a presentation on Youtube of Amy Jo Kim, about the topic of Game Mechanics on Social sites.
Enjoy, it’s interesting.

Her approach to use game words like players instead of users is a start to see sites as games and how you can approach networks with this point of perspective.
Think of Foursquare, Gowalla etc.

What do you think of the gaming approach from a social architectual point of view?

Related posts:

1. EnerCities: The first serious game on Facebook – Friends from Paladin Studios Launch App!
2. Game Theory and Social Media Intelligence: Enhancing Strategic decisions
3. (Social) Gaming – significant numbers & the next level

That’s right.  Unbelievable. Even to us.  And it only cost us sweat. Making sure the copy was interesting and well written. Making sure we took a little extra time to tweet and retweet. Making sure we pushed it to Reddit and Digg. Making sure we used Facebook and Linkedin as well to disseminate our ideas to our friends and business partners.

Scroll down to the very bottom of this page and see the dynamic PR ranking.

A check three weeks ago, delivered us a marvelous sign that we are doing well with the Agora Media Group blog. After the Agora Media’s own Social Media case -> 16000% growth we pushed further in order to expand our visibility and expertise.

Corporate Blogging and an attached Social Media strategy to get our opinions and analyses out is practically the only Marketing we did to get the word out of the Agora Media Group.
Surely PageRank is not the most important metric, but what it does tell is that we’re linked back from important sites.

We achieved this by applying the Social Media Framework which we wrote about. In essence it’s about the Content, Context and Social Media Intelligence which enhances both Content and Context.

Content * Context * Social Media Intelligence = Powerful Social Media

Related posts:

1. Social Media Framework
2. Social Periphery & Mobile Social Networks
3. Forrester’s Word of Mouth Marketing statistics

Augmented Reality networks still have to validate their value, but novelty of such networks and the AR technology itself fuel initial interest of users.
A business model for Tagwhat is of course advertising which blends in with other types of tags, creating a less pushy advertising model. Besides this, context/location is key, making advertising more relevant and less disturbing.

Pre-conditions like the following make or break a social network:
*The amount of interaction between people.
*The amount of quality content/interaction between people.
*The amount of people.
*The amount of active people must be big enough, most people are passive, they like to sign up and read, but are not the content/interaction generators.
*The community must be relevant and specific to one or more segments, the more niche, the higher value added, but the fewer people and thus interaction.
*People need to make a choice.

The furthering fragmentation of the social network landscape will create increasing pressure on succession or failure. Augmented Reality has the power to uniquely position a platform in favor of its usage. It’s up to the users to adopt and integrate a network like Tagwhat in their daily lives.

Will such social Augmented Reality networks diffuse or not?
What could business models be for User Generated Content networks like these?

Related posts:

1. Augmented Reality Advertising by Brightkite
2. Yahoo’s Augmented Reality by Social Geotagging
3. ABI Research Anticipates “Dramatic Growth” for Augmented Reality via Smartphones

Google is making an interesting move which is two-folded.
At the one hand, it’s trying to enter the social networking business, on the other hand it’s trying to do what it’s overaching goal is: organizing information, in this case, social information.
Google’s trying to get a grasp on Facebook and Twitter. Especially Facebook is unstoppable in its advance in monthy traffic.

What Buzz does is incorporating social tools in Gmail.
It has five features:

• Users can auto-follow people which he/she is frequently communicating with, be it email or chat.
• Sharing becomes much easier, the user will be able to share content from Flickr, Youtube and so on.
• A recommendation service where Buzz will help you find popular content.
• The user will get social updates.
• The user will be able to update his/her status, be it to the public or private.

Some features do look alike the ones which are available on Facebook and Twitter. Gmail is a perfect platform to deploy these social tools, a huge userbase of 170+ million, which will return Google lots of intel, on usage, functionality, usability etc.

One of my last articles, The Synaptic Web and the Flux of Information, referred to search and filtering and why filtering is becoming the mechanism in this highly communicative digital society.
Google Buzz will create Google’s own real-time stream of information, how will Google manage the flow for the user, in terms of keeping an overview and not being overloaded?
Yet another tool is not adding more simplicity to the overcrowded landscape. Looking forward how and if Google is able to convince its users to go for Google Buzz.

What are your initial thoughts?

Related posts:

1. Is Google changing its Strategy? RIP Google Wave but acquisition of social app developer Slide for 182 million dollar
2. Facebook attempts to challenge Gmail’s market dominance
3. Google + ITA: Will it change the travel value chain?

Read here the patent which is filed by Yahoo. Read up the detailed decriptions, some interesting notes are made.
The abstract:

Disclosed are methods and apparatus for capturing information that is pertinent to physical surroundings with respect to a device, the information including at least one of visual information or audio information. Overlay information for use in generating a transparent overlay via the device is obtained using at least a portion of the captured information. The transparent overlay is then superimposed via the device using the overlay information, wherein the transparent overlay provides one or more transparent images that are pertinent to and in correlation with the physical surroundings.

There are many Augmented Reality applictions developed or in development, the potential application by Yahoo differs in terms of existing userbase and possible mass adoption. The social aspect might drive adoption, being able to identify oneself faster with overlaying data, than any kind of data which is not close to someone.

Would this move make sense by Yahoo?

Related posts:

1. ABI Research Anticipates “Dramatic Growth” for Augmented Reality via Smartphones
2. Mobile Augmented Reality Revenue Streams
3. Tagwhat Combines Augmented Reality with Social Networking

by Richard G. Kastelein

If we all thought the Facebook and Twitter social media growth phenomena were extraordinary, wait until Social TV hits your screens.

And it’s not as far away as you think — not only with the logical IPTV market, but also terrestrial TV. I recently attended the International Broadcast Convention (IBC) in Amsterdam, which bills itself as ’The content creation management delivery experience’. IBC2008 attracted 49,000+ visitors and 1,300+ exhibitors from more than 130 countries. This year is expected to be bigger. Last year, I was part of a team exhibiting at MIPTV in Cannes, and was expecting something a bit similar… but this was almost all about hardware and software and less about the actual formats and programs. However, this was not a disappointment. For embedded in the show there were some jewels… which have profoundly altered my view of Social Media, the future and the implication of reach that will touch billions not millions.

One diamond-in-the-rough was Israeli-based Orca Interactive (link), who was pitching their Social TV product, which was still in Proof of Concept (POC) and this was their first showing to the general public. Orca specializes in IPTV middleware and applications. But they are aggressively moving into social TV. I spoke to CTO Ofer Weintraub (Ph.D.) on their strategy and the nuts and bolts of the technology on offer.

“This is truly social TV — there is nobody on the market with similar offerings,” said Weintraub. He added there is an SDK (Software Development Kit) available now for select partners, but they certainly would not rule out an open API in the future.

And there is tight integration at the database level with website Trustedopinion.com. I discussed the integration with TO founder and CEO Shahar Smirin — whose site topped a million users recently.

“It’s a natural fit,” said Smirin, who then went on to show his web product and how he’s built a viral invite and social ’consolidation’ framework focussed on opinion where one can pile everyone (all your friends, imported/invited) from most major social media sites and really focus on what your friends think about entertainment (mainly movies and theatre for now).

There is synergy between Orca and TO, but let’s now look at Orca. And why this marriage could take social media truly to the masses via IPTV.

One thing to note… Orca Interactive is owned by France Telecom and the 2008 M&A has positioned this duo to take Social TV to a mass global audience. The acquisition last year means that they are well positioned near the ear of one of the world’s leading telecommunications operators and proprietor of the multinational Orange brand. Orange has a base of almost 200 million customers in 30 countries.

There’s nothing overly extraordinary in the makeup of the product — it’s nothing that Internet social media buffs have not seen before. But for TV users, this is going to revolutionize the way they watch TV… from being a passive, solitary, experience into an active, community one.

Here below, you can see recommendations from your friends on a particular movie or program. You can see related VOD products. You can rate it yourself, you can recommend it to a friend, you can see further information and you can send it as a gift to another person (purchased shows are good for 48 hours).

Here you can see your friends’ profiles, chat with them, send them a gift, see their recommends or send them a message.

Here you can send a gift to one or more friends.

And remember, this will all be integrated with your monthly billing. There will be no need for pulling out a credit card and security issues, there will be no need for digging deep to remember your Paypal password. No, the bill arrives like any other or is likely debited from your bank account automatically these days.

One can also set their mood — and then recommendations will be laid out according to complex algorithms and data mining based on your friends and your own data and viewing habits.
As Facebook revolutionized the way advertisers can niche-target their online demographics, Social TV will profoundly change the ad agencies and marketing departments will offer their wares in the television realm. Neilson ratings seem vague, less targetable and will likely become obsolete in TV 2.0.

Equally as interesting, but taking a different tack, is another gem called NDS (link), partially owned by Rupert Murdoch’s News Corporation, which has a reach to over 107 million pay-TV subscribers worldwide. Their latest product, Social TV was also in POC stage and looks a lot more like ’widgetized’ TV rather than a singular network.

Their model is quite different, but also appealing and unique for a number of reasons. One being it lends itself more to an iPhone app store scenario, with plans for an open API, which positions it well for social media developers and long tail monetization of the social TV landscape. But monetization or not will be decided by the operators not NDS. It also has impeccable design with a beautiful interface.

Obtaining details was a bit sketchy due to their PR person being in meetings and there was, understandably, some hesitancy in getting anyone to go on the record.

However, one of the demo managers did talk to me about some interesting API integration potential with Flickr for instance. If you see something interesting on TV you can be simply one click away from viewing images of that place, object or person. Conceivably the same could be done with the Youtube API in the video space or even Lastfm for music for that matter.

Social networking is also alive and well on Verizon’s FiOS TV and new features are being added such as Facebook and Twitter Widgets.  The new Widget Bazaar applications marketplace is located within FiOS TV’s Interactive Media Guide.

Verizon has worked with social media innovators Facebook Connect, Twitter, ESPN, Veoh, blip.tv, and Dailymotion to create a converged Internet-to-television experience that lets FiOS TV subscribers connect with others while watching TV, plus search and view a variety of online, personal PC-based videos on their television screens. Verizon also plans an open development platform (SDK) to permit developers to write interactive FiOS TV applications that will be available through the Widget Bazaar.

Customers are saying they love the new “social TV” Widgets, but they want more.  They want to send Tweets, not just look at them.  They want to create their own unique Facebook status messages.

According to Shawn Strickland, vice president, marketing for Verizon  Telecom, Verizon is working with some popular companies on the Web to create the foundation for a high-quality, engaging Internet-to-TV experience.

A recent report by The Nielsen Company found that there are 87 percent more online social media users now than in 2003, with 883 percent more time devoted to social media sites. Also, the number of American users frequenting online video destinations has also increased by 339 percent since 2003.

Subscribers can Tweet about the TV show they are watching or search and follow their friends’ Tweets. Viewers can also update their Facebook status with their own messages. All of this is simply done via the FiOS TV remote control and an onscreen keyboard.

The Verizon At Home blog for the latest on the Widget Bazaar application marketplace.

A Belgian company called Zappware also launched social networking features for its “iView Core” services suite at IBC09. And they had a demo showing how the add-on allows the viewer to connect with friends and family to:

• see what they are watching on their TVs
• exchange favourite lists of TV programmes and VOD movies
• recommend TV programmes or VOD movies to one another
• send VOD movie gifts to their friends
• lock their TV screens onto one another and watch the same content

Koen Swings, CTO & Managing Partner Zappware:

“Social networking has been a buzz word in the past few years, in particular on the internet. With these extensions to our EPG, VOD and PVR products, we now extend social networking from the PC domain to the TV domain, because we are convinced that there is no better environment for sharing TV experiences than the TV itself. In a world, in which people are continuously seeking to connect and in which consumers are willing to embrace new technologies that allow them to connect better and more often, these social networking features on TV will be highly appreciated by viewers. Operators that include these features in their iDTV offering, will be able to offer their subscribers a cross-platform social networking experience, hence adding value to their triple or quadruple play offer and resulting in increased subscriber loyalty.”

So at the end of the day, this is a win, win, win for all — TV stations get better data on their viewers and offer convergence with web ideas and sites, viewers get interactive community-oriented, social television and can make interesting viewing choices based on mood and network of friends, web-based community and social media sites can make more headway into IPTV and broadcast TV, still the Tour de Force of media, and entrepreneurs and developers find a new medium to develop and monetize via new, open-source-philosophy-driven API and SDK environs.

Richard Kastelein, a social media strategist and publisher, is CEO of new startup, Agora Media Group LLC (link), a new creative and innovation agency based in London, UK. Kastelein has been building online communities for over a decade and is an Open Source evangelist. He’s an adept team player – a publisher, writer, photographer, marketing director, web developer and graphic designer with more than 20 years experience in the development and operation of newspapers, magazines, web media and marketing of multinational, companies in international settings.

Related posts:

1. Hybrid Broadcast Broadband TV or “HbbTV” – the European Industry Standard for Social TV? Or Will it go Global?
2. Social TV and the Hotel Industry – A Marriage Made in Heaven?
3. Social TV – The Emergence of New TV 2.0 ecosystem

Right now TV and Twitter are two major activities, TV is being consumed more and more in combination with other activities like Internet, radio and so on. Combining these two is bound to trigger interest from users, companies and the market in understanding the converging phenomenon and how users will intertwine the two.
At this point, some of the channels which can be watched on Chitter.tv are: MTV, Fox News, Sky News, Bloomberg, but also channels like Classic.fm TV, RaiNews, RTL-Z, Humor-TV and AT5.
Depending on your interest it certainly has its charms to engage with current watchers and talk about the live seen content, it feels odd, but that has to grow on you.

This is just a beta version, but many features can be thought up which will add value and experience to Chitter.tv, probably initial experiences and opinions are awaited till further development is undertaken.
It’s not possible to scroll down the list of tweets or directly interact with another user. From a commercial point of view all kinds of interactive commerce can be implemented to convert impulses and enthausiasts.

Interesting to see where this will head to, the perceived risk is low, so many will at least test this, how many will experience this as a added-value service and convergence?
What’s your opinion?

Related posts:

1. Twitter API for Media like TV, what can come from this?
2. Our Cross Media Social Platform -> Telephony 2.0 – TV 2.0 – Web – 3D
3. 20 television predictions for the next 10 years

Dr William Cooper of Informitv has given 20 predictions for the next decade on television and its developments:
(Visit their website to read the additional information per prediction)

1. Television will be less dominant.
2. Fewer television channels will survive.
3. Global communities will dominate media.
4. Audiovisual communication will become personal.
5. Most viewing will be on personal screens. .
6. Mobile video will be delivered over data networks.
7. Displays will be network connected.
8. Displays will become resolution independent.
9. High definition will be standard.
10. Fidelity of reproduction will improve.
11. 3D will be a limited success.
12. Network distribution will become more efficient.
13. Fibre-optic networks will reach the home.
14. Broadband will become a utility.
15. Home networks will become ubiquitous.
16. Massive data storage will be cheap as chips.
17. Physical media distribution will decline.
18. Global releases will reduce piracy.
19. Copyright protection will be invisible.
20. People will pay to avoid adverts.

When reading through the 20 points, an apprehension is becoming clear that this industry is at the dawn of thorough transformation, melting with other media into a morphed new industry that has much more opportunities for that what it sustains: Content.
Summarized can be said that important developments are the fact that every screen can be used to consume content (whatever screen works to service what a user wants, when he wants it and where he wants it), television -as we know it- will decrease in importancy and hardware/underlaying technologies will advance the ‘front-end’ developments.

An exciting decade is awaiting us full of media convergence and evolutions. What are your most important conclusions or predictions?

Related posts:

1. A bright future for IPTV – Television 2.0
2. Technology predictions for 2010
3. Will Google be able to open up the TV industry? – Introducing Google TV

Finally, it was bound to happen that Google is displaying real-time results from microblogs, blogs and social networks, next to this news, Google announced as well partnerships with Facebook, Myspace to get real-time data and not to forget, the deal from October with Twitter.

What are the effects and implications of Google’s real-time search and what questions are being raised?
* Will SEO be expanded with optimizing tweets and other public data as well?
* Will all this real-time data be available in Google Analytics, the social media monitoring market will have a new worthy competitor?
* Is Google Search the right place for real-time data (in combination with ‘historic’ data)?
* Will users make use of Google as an aggregator more and more (kind of Friendfeed), or will they make use of each network because it’s more relevant contextually (Google in time will integrate that as well)?
* Will real-time efforts be mechanized just to make sure that people or companies rank high in the search results?
* If Google will prove its importance to real-time search, what about SPAM just to make sure that people or companies rank high in the search results?
* How will real-time results weigh against ‘normal’ search results?

When Google launches new tools, it almost always reshapes or at least shakes up the established Internet landscape.
This is not so bad, it keeps companies focused and it ignites creativity and innovation to come up with solutions for questions as the abovementioned.

If you were the devil’s advocate, what questions would you raise?

Related posts:

1. Is Google changing its Strategy? RIP Google Wave but acquisition of social app developer Slide for 182 million dollar
2. Google’s Augmented Reality Search for the Android
3. Google Wave’s Moment Supreme almost there