TV’s that are ‘app friendly’  come in 42, 47, and 55 inches and start at an affordable 900 euro.

Making waves in the US, the company racked up some impressive stats in 2009.

* VIZIO continues to add new innovative products to their portfolio such as Blu-ray® players, Home Theater Sound Bars with Wireless Sub, Motorized Wall Mounts and more.
* VIZIO launches 40 new HDTV models with sizes ranging from 19” to 55” and including the top technologies such as VIZIO Internet Apps their version of the internet connected TV, 240Hz LCD models and the latest TruLED technology which delivers the ultimate HD experience with less impact on our planet.
* #1 Shipper of LCD HDTVs in N. America Q1
* #1 Shipper of LCD HDTVs in United States Q2
* VIZIO is the official Sponsor of Super Bowl XLIII
* VIZIO HDTVs can be found on more store shelves than SONY in July 2009
* Over 160 employees

Vizio TV App Video Goes Viral

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Yes, what it will do at least, is shake up the TV industry and get them out of their “Walled Gardens”, and actively look for business model innovations.  Google has the potential, reach and money to penetrate the market with more than just a shake up. It will likely be cataclysmic… and they will truly launch the concept of Social and Connected TV into the Zeitgeist by 2011.

The rumour mill has once again ground out another flutter of gossip about Google going into the TV market – but still – nobody will go on record. This time it’s about when they will release their official foray into this space.

The Wall Street Journal wrote that:

Google Inc. is planning to introduce Android-based television software to developers at an event in May, according to people familiar with the matter.

Google is headhunting for developers in this space, which validates the buzz.

Android and Chrome both have substantial development communities, but it will likely take some time before investments are made from software developers – and it will come when Google can show a critical mass adaption. Until now, Yahoo Connected TV has been leading in this space, but interest in their Widget Development Kit (WDK) is rather tepid. Google TV’s future development kit (likely based on Android and Chrome),  won’t likely be wide open, but will surely be more flexible and malleable than Yahoo’s.

But other news on Google TV recently came with a report from the  Korean Herald,  who published an article about a possible marriage between the world’s leading TV manufacturer, Samsung, and Google TV. In other words, Samsung, who is already tied to Yahoo Connected TV is considering cutting another deal with Google and building CE devices with Android architecture.

Yahoo won’t be happy if this pans out – but they don’t seem to be able to develop much traction in attracting developers to this space, nor creating enough buzz about Social TV, TV Apps, Widgets etc.

Will hardware manufacturers lose their control? They might, if they don’t play ball, Google just might start producing TV’s themselves.

According to a quote from the same Korean Herald article

Chun Seung-hoon, an analyst at Eugene Investment & Securities, said Samsung’s Google TV is plausible, given that Google’s Android is an open platform. “There is no problem for Samsung to produce Google TVs,” he said. However, he said the hardware manufacturer faces the risk of losing its control over the TV market to Google, a software firm, should it make Google TVs. “This is not a good picture. I think it would be better for Samsung to expand its own platform Bada,“ he said.

Google’s perspective is from the software side, manufacturers is from the hardware perspective, and a complementary growth strategy for both sides is more plausible.

Expansion of its own mobile development platform Bada – Samsung could perhaps itself  head towards their own Social TV development and make a play for both a two screen and one screen experience.  People’s demand in the end is what will make or break a Walled Garden, in this case Bada, which already has an ample app store.

Already mentioned in one of my earlier analysis Television 2.0’s foremost challenge is… , consumer control and attention are essential in understanding the coming paradigm TV shift.

In the end, all that people want is any content at their time, on their screen when they’re in the mood. Creating a battle between open systems, from any kind of manufacturer, is a risk for growth strategies and revenue streams.

Going from the platform to the actual content consumption which will be enabled by Google Android TV, it will be interesting to see how this will develop and evolve.
On NewTeeVee, researcher Marie-José Montpetit at MIT’s Research Lab for Electronics, says that Social TV doesn’t mean a cluttering of content and widgets on the TV screen.

Google has the resources to analyse this in-depth, create understanding how the new television experience could be enhanced in appropriate ways, not a simple centralisation of different content on a screen.

There’s more than enough landscape on the next generation of TV’s to allow for optional widgets to be popped in and out, and if sized correctly,  a single screen experience can work. The widgets, from a design perspective, can and should be optional and can and should be designed to be part of the overall TV experience, if planned well. If they can get the Interactive Design down pat – getting ‘social’ on one screen can work. There are many examples of websites that have this kind of alternative.  Our blog has an optional widget for Twitter that can be pulled out and retracted quite nicely 0n the bottom right.

Here again the ultimate quest is to provide users control to gain their attention which will lead to -new- revenue models.

Apps/Widgets have been said to be the new Cash Cow generators for the digitized ubiquity, the syndication of content and the consumption of it. If Google and the industry will be able to go forth in the evolution of television and the experience, conventional revenue models could be proven not to be the only valid ones.

What do you think, will Google be able to get movement in this cumbersome sector?

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If you aren’t a lucky recipient of Cooper’s emails, you can sign up for free here.

He’s simply one of the smartest guys in the Social TV and TV 2.0 landscape and always connects the dots in a brilliant fashion.

YouTube envisions future of television viewing – 18 April 2010

It is just five years since the first video was uploaded on YouTube by one of its founders. Now over 24 hours of video a minute are uploaded to the site and it receives over a billion views a day. YouTube has its sights set on turning a few minutes a day watching videos on the web to something more like the hours a day we generally spend watching television. That vision could become a reality once televisions are routinely connected to the internet.

“People think about the world of TV and the world of online video as being different ways to distribute video,” said Chad Hurley, the co-founder of YouTube, in an interview with the Telegraph newspaper. “But what happens when every TV is connected to wi-fi with a browser?”

“That is what we envision. Instead of this world of online video and this world of TV there is just one world,” he said. “There won’t be a difference in the future.”

“The iPad — is that a phone or a computer?” he questioned. “If I put it on my wall is it a TV? People continue to try to throw things in the buckets when really these are all going to be different-sized devices with a connection to the internet.”

Read full article here

ps: I am about to get my connected TV next week here in Holland. Fresh off the shelves a Samsung with Internet@TV so will be running some tests and shooting video next month. For Dutch readers, yes, there are Dutch Apps already developed. Eerste Nederlandse widgets op Samsung-tv’s

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The following quotes are taken from ConnectedTVSummit and they do point out to a major shift in hardware which is followed by software/applications that will transform the industry and experience:

Global revenues for connected TVs will reach $29 billion in 2011, accounting for 58% of global revenues for Internet TV equipment that year. 12.5% of 2010 global TVs shipped will have connectivity, rising to 30% in 2011.
IMS Research, January 2010

Our research shows that within five years nearly all broadband households will own at least one web-enabled CE media device.The implications of this across the digital entertainment industry will be huge.”
Norm Bogen, In-Stat analyst, January 2010

Game consoles already have the lead in this segment, which can mostly be attributed to gamer demographics . I think that even gamers will switch to accessing Internet video mostly on the TV in order to have a one-stop access point to the different content libraries. Having one programme guide is much easier to navigate then searching independently on different devices.”
Rebecca Kurlak, IMS Research consumer electronics analyst, January 2010

Worldwide shipments of web-enabled stationary CE devices will grow more than seven-fold from their 2009 levels to over 230 million by 2013.  There will be over one-half billion web-enabled CE devices in operation worldwide by 2013.
In-Stat, January 2010

CE device manufacturers will be able to enjoy revenue shares on content, which could be as high as 50%.
Rebecca Kurlak, IMS Research consumer electronics analyst, January 2010

When having a look at the timing of the quotes with regard to the evolution, the future of all this is closely. Also other institutions/articles point out to a first real shift in 2010 and 2011 where adoption and diffusion will reach a substantial figure.

Other interesting and positive quotes can be found in this recent analysis and article by Bloomberg:

It’s no longer a bridge too far for the average user,” said Michael Powell, a former chairman of the Federal Communications Commission who now runs a media consulting firm. Using TVs to connect to the Internet “is a very natural extension of what they’ve already embraced in their technological life.

The difference now is new Internet televisions won’t require separate boxes, software and setup, says Steve Perlman, the founder of WebTV. The TV will already be connected to the Web, and consumers will get everything they need through that.

It is going to happen — it’s inevitable,” Perlman said. “We’re going to see a general movement toward having all of your content that is available through the Internet.

The fact is, it appears that the next generation of Internet-connected TV’s are going to come out faster than most anticipated, and this means  that the need for  Set Top Boxes (STB’s)  will eventually reduce and even possibly phase out in the future.  This is certainly a real game changer and lowers the perceive risks and complexity of the end consumers.

Perlman’s quote that we’ll see a general movement towards having all the content available through the Web is a positive outlook and simultaneously a challenge in not simply transferring media from device to device and not having a thorough look at the device, usage/purpose of device in relation to the needs and consumption of consumers.

This challenge was also pointed out in the Android TV article.

The industry is ready for it, most definately, what about the end-consumers?

Do you think there will be a fast adoption and usage? How will the collective experience of watching passive TV be impacted by elements of individual social interaction such as Twitter and Facebook via tv widgets and apps? Or will it?

Forty years ago, the brilliant Canadian media theorist Marshall Mcluhan, the  “patron saint” of Wired magazine,  (who brought us Electronic Interdependence, The Global Village and The Medium is the Massage) metaphorically considered the TV to be an ‘electronic’ hearth – a collective centralized event for the family on the cusp of it’s appearance in the home 50 years ago. By the end of the millenium, TV’s peppered houses and became a more individual experience. In the USA,  the average house now has 2.24 TV’s and 66 per cent of households have three or more TV’s.

Will the TV continue to evolve as an individual device in a new ‘TV Everywhere’ world? And just become part of a matrix of interactive devices available to each individual?

And how will Google fit into the picture? The world’s largest brand is certainly heading for the space. They are not issuing any formal statements on their future in this landscape, but look at what they want in their new hires – http://bit.ly/gootv.

We think that Google TV and Sony along with their other partners at Intel and Logitech could also play a large part in this new landscape.

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Personally, I have always had issues with watching video on mobile devices – not that I am blind, I can actually see well. But I just don’t enjoy the experience. Interactive TV on an iPad (24.3 cm × 19.0 cm × 1.3 cm) will certainly be more enjoyable and feasible for most consumers.

Will this be a one screen or two screen play? Or both?

“Part of the idea is that mobile devices are easier and more appealing to play with while watching TV than laptop or desktop computers — but the tablet will hit the sweet spot in between.” reports Ad Age, so let’s wait and see.

MTV Developing ‘Co-Viewing’ Apps for the iPad

Magazines and newspapers aren’t the only media eying big benefits upon the iPad’s arrival: TV is poised to use the device in new ways, including creating interactive, social apps designed to be used while watching live programming.

MTV Networks, for example, is developing a “co-browsing app meant to be used while watching live TV,” said one executive familiar with MTV’s iPad plans. “This means the iPad could be the appendage that makes interactive TV a reality.”

Kristin Frank, general manager of MTV and VH1 Digital, said MTV is focusing on two approaches to its apps, whether for mobile or the iPad: co-viewing apps that capture the social-media chatter around TV and awards shows and apps for video on the go. IPad apps for “Beavis and Butt-Head,” “MTV News” and “VH1 To Go” are all due in April, she said.

“Fifty-nine percent of people are multitasking when watching TV — that’s something we’ve always known,” said Ms. Frank, referring to recent Nielsen data quantifying a longstanding observation. “This is the next evolution.”

Mobile phone apps to run on the iPhone and Android devices remain MTV’s priority for 2010, Ms. Frank noted, but the iPad apps under construction are a reminder that TV is not about to sit the tablet out.

Read More…

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This article first appeared at Atlantic Free Press.

Ever since the New York Times launched word that Google TV will likely become a reality last week, the concept of convergent media has suddenly become a mass meme rather than a tech meme… and probably done more good for IPTV and the blossoming worlds of Social TV, tCommerce, TV Widgets, TV recommendation engines, TV Everywhere, TV 2.0, and opt-in TV advertising than any single event in this emerging landscape.

The TV deal between Google, Sony, Logitech and Intel which flooded the media zeitgeist last week was a perfect riposte to the other news that Facebook topped Google for the week ending March 13th with 7.07 per cent of all Internet traffic for that week, while Google.com got 7.03 per cent.

Sony looks set to rollout new Intel ‘chipped’ TV sets, while Google will make available set-top-boxes (STB)’s – and both will be powered by tiny keyboards built by Logitech. Makes perfect sense.

And what punter would not want an affordable Google Set Top Box (STB) with new cool Logitech remote that does stuff, so he can search his TV and do other cool things? Or just buy a new Sony LCD wall screen that does the same thing – sans the STB?

Interesting to see how it all plays against the Yahoo Connected TV – which already has its feed firmly entrenched in the space and has some cross over with their partners, including Sony and Intel. Most people still don’t even know about Yahoo TV, nor ever heard about. Including most developers I meet at the many events I attend each year in Europe. You can bet, with all the coverage last week, they know about the Google TV foray.

Probably the most exciting news for me is the fact that the New TV platform will be based on Android, and will remain Open Source. That means all code will be transparent, available and open to change and suggestions and managed by a core team… unlike the iPhone,  Facebook and Yahoo Connected TV developer communities  which offer a slice of code to allow developers to develop applications via Application Programming Interface (API)’s or Software Development Kit (SDK)’s.  Bear in mind, any external or 3rd party development has to meet stringent standards for the TV market.

There are some rumours that the platform may have Chrome browser capabilities and even rumblings of a deal with Hulu in the future.

And the major global TV networks and media centers of power? Look for their already crumbling influence to be even more diminished. TV, which has been the mainstream media’s core tool to for swaying us to one or another of their movies, music stars, books, politicians, brands and whatever they get paid to make us like, will be in decline. And, to perhaps the chagrin of a few parties, the TV will continue to democratize and will follow the web with many to many rather than one to many. Publically owned broadcasters listed on the NYSE are in, what seems to be, a never-ending spiral of contraction, which is disastrous for shareholders.

Google is obviously more known for its search technology than their weaker portfolio of social media products (Wave, Orkut, and more recently Buzz in Gmail), and undoubtedly, most consumers that are now mulling over the idea of Google on their TV are enticed by the idea that perhaps it will become much easier to wade through the ever-increasing number of channels available … perhaps Google will offer a search engine like they do online? Or maybe even a better organizational structure –  a directory of sorts?

Searchable TV is why Google is currently testing its technology with Dish Networks… and probably why they will be the future of the Electronic Program Guide (EPG).

Some analysts are skeptical about Google’s latest plan to expand; noting their previous attempts to enter the TV, radio, and print advertising markets were all dismal failures.

However, I disagree. And here’s why.

Try out  another scenario… one which no one else could do in this space.  No one.

Google is currently allowing advertisers to use their innovative and very fresh Google TV advertising platform to launch TV ad spots in US cable markets.

Google TV Ads is an online marketplace that makes it easy for anyone to buy and measure national cable television advertising. Using the familiar Adwords interface, you can launch a television campaign in minutes

This means, in Google’s new ubiquitous, massive TV realm, I could simply buy time slots or even permanent space on for programs or channels in the future of Google TV.

Why two? Time slots for more linear TV experiences such as a classic 30 second spot, using an ‘old school’ non- elective, interruptive, advertising model.

Or.

I could buy elective (opt in and opt out) landscape around particular program for TV Widgets for shows or even entire channels.  It might be a custom widget built in Android or could even be some kind of Chrome extension. It could be Contextual Advertising based on the show’s content, it could be Behavioral Targeting based on the viewer’s preferences and habits, it could be Location Based Advertising (LBA), based on the viewer’s lat and long via IP, or it could be Experience Marketing (full fledged TV experiences).

I think this is what Google has in mind. And I for one… think it’s going to work.

Richard Kastelein is the Winner of 2010 Deloitte Technology, Media & Telecommunications (TMT) Predictions for Entrepreneurs in the Netherlands for his futurist views on Social TV and Media Convergence (Tech Visionary) and is a Guest Lecturer at Hanze University in Groningen, Netherlands. He’s a Canadian C-level strategist with start-ups on a number of continents and has strong skills in Social Media and Social TV Architecture and Analysis – Community building using Open Source technology. New Media publishing and on-demand technologies. Open Source Evangelist. Innovator. Creative. See more on Linkedin.

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Whilst the mainstream media players are quietly pushing their technology and innovation teams to the maximum across the world in a race to marry Social Media and TV, most of the public remains oblivious and left out of the loop, mainly due to offerings being in Proof of Concept (POC) stage or not even… and still on the chalkboard.

However, one sector, the Hotel and Hospitality is one of the earlier beneficiaries from the advances that have been made provision and delivery of TV and other services over Internet Protocol will likely be early corporate adopters of Social TV now that network technologies that include the provision of Ethernet networks in hotels is now a standard requirement. Add a wireless keyboard and an advanced TV remote, you can do pretty much anything.

And buzz is starting to generate in this sector as hotels are coming out of a slump and are looking for new ways to attract the web and media savvy 25-45 year old, Gen X and Y generations who are a lucrative target group in many of their marketing strategies. Social TV in a hotel would certainly be an historical PR victory for any marketing team.

IPTV distribution system in hotels is pretty straight forward… providing high quality, full screen digital TV over an Ethernet network using an existing IP network. Not only can digital satellite and terrestrial channels can be broadcast directly to TV’s anywhere in a hotel – but now there’s the opportunity to implement Social TV as well.

We live in a networked society, and our contact list, for most of us who will never see a cradle to grave job, is paramount. Imagine if you could not only sleep in a hotel, but also create a profile in the social TV network and then find others in similar business paths, or potential new partners right in the hotel… whom you could have lunch with or meet up in a pub. Or imagine you could organize short seminars, get people to sign up and do mini ‘unconferences’ or conferences with others whose businesses can converge with you own.

This is great, not only for the guests, but also for the hotel. They will not only be able to offer better service to their clients, but also be able to come to understand their own demographics more… with a Social TV Facebook social media scenario or clone, there’s plenty of data to be shared to everyone, including the hotel… giving them more opportunity to build better services.

Want to book a restaurant? Do it on the TV. Add it to your bill in the Hotel’s Property Management Software (PMS) program and don’t worry about pulling out a credit card. Feel like going to a concert or sporting event while you are in town? Click or type and buy.

Want to download an iPhone or mobile map application with directions from anywhere back to the hotel and listings of all the offerings of the city you are visiting? Plug your PDA or mobile phone into a USB port and suck it down. Need to book the conference room? Do it on the TV. Need to order some food? Pick up the TV remote and choose from room service or an array of restaurants that deliver in the area.

I could even see, in the foreseeable future, a Wii or Xbox network for gaming and sports in hotels. Why not? Feel like a bit of tennis but can’t book a court? Play your neighbor in room 602. Or shoot at the guys in rooms 562 and 788.

It’s only a matter of time before television becomes social in Hotels because it’s a perfect space for rolling out this technology.

I’d be intrigued by a system that automatically feeds me information about what is the most popular Video on Demand flick in the hotel… what others are watching and even reviews of the movies from other guests. A good recommendation engine built into a social TV hotel network could take care of a lot of things… including which restaurants are hot, bars are not, and where are the cool places that tourists don’t normally go.

Based on demographic data built up by the hotels social TV network, hotels could easily build up relationships with local strategic partners that are popular with their guests – offering discounts and other deals.

Want a taxi? Francois, the friendly, is the best in Brussels. Everyone raves about him on the network.

Or imagine you could reach out externally vis a vis the Hotel’s social TV network with Skype (VOIP and chat application) or Facebook and share with you family at home.

Watching television or listening to music together is often a shared activity with co-located family members and it is something to gather around. But can technology support this kind of experience while apart?

Yes. It’s possible. But I am not sure anyone in the industry is going in this direction yet.

When turning your social TV presence on in the hotel, you could also expose you current status on media usage to those at home and in the hotel (what music you are listening to, what program you are watching or game you are playing). Others could join in on the media session that you are currently running and can then scale to other levels of connection.

If the hotel industry manages to adhere to one or two IPTV system which includes social TV, preferably open source, or finds another way to standardize the product, then your social profile can even be ported to multiple hotels, saving you time and work plugging your details into every hotel you stay in.

Orca Interactive’s recent deal with SoftAtHome and Viaccess looks to be a strong contender for setting a social TV standard for the entire broadcast industry. Backed by France Telecom aka Orange, there’s over 200 million subscribers worldwide on the books and, though a minority are on the digital TV program, there’s still strong potential to set the bar in the European industry in particular.

Orca and Viaccess were smart to tie the knot with Softathome. Their Open API and plug in, plug out architecture promises to facilitate easy development and rapid scaling with an easy frame not only for third party developers to innovate and create revenue streams, but also the system is built to hitch up to almost any existing IPTV box or configuration. Their attitude is reminiscent of online open source leaders and if it plays out right, a rather large developer community will be built up fast – such as open source CMS Joomla has done over the past five years in the web world – to literally hundreds of thousands of builders and users driving innovation and knowledge sharing to build a better product for everyone.

Building blocks of the SoftAtHome Operating Platform are deployed today in more than 6 million Home Gateways and one million Set Top Boxes on the Orange network across Europe.

Putting it in hotels will be simple.

It looks like, on paper, Orca Interactive will go after the ISP’s and other IPTV suppliers and SoftAtHome will be targeting the home and possibly the hospitality and hotel markets.

SoftAtHome is a software company created by Orange, Thomson and Sagem Communications to deliver total convergence through a home operating platform for the home digital environment. It fosters a new ecosystem made up of service providers, 3rd party application developers, integrators and hardware vendors to accelerate the advent of the Digital Home. The company is headquartered in France with development and sales teams in France and Belgium. The Home Operating Platform enables Service Providers to deliver and monetize convergent applications for the digital home.

Orca Interactive (LSE-ORCA) is a leading provider of IPTV middleware and applications, empowering broadband operators and service providers to deliver broadcast TV, video on demand (VOD), personal video recording (PVR), home media and other compelling interactive services.

Viaccess SA, a France Telecom company, delivers solutions for digital pay television and secured content distribution. Its mission is the development, production and marketing of conditional access and DRM-based systems for all types of networks, broadcast (satellite, cable, terrestrial, MMDS, DVB-H, etc.) and broadband (DSL,FTTH, 3G, etc.). The constant growth of the pay TV market and digital content not only boosts direct to home distribution by satellite, cable, terrestrial and broadband over IP networks, but it also represents an enormous opportunity for the entertainment industry.

Richard Kastelein, a social media strategist and publisher, is CEO of new startup, Agora Media Group LLC (link), a new creative and innovation agency based in London, UK. He works with partners in the global travel industry and in emerging technology such as Social TV. Kastelein has been building online communities for over a decade and is an Open Source evangelist. He’s an adept team player – a publisher, writer, photographer, marketing director, web developer and graphic designer with more than 20 years experience in the development and operation of newspapers, magazines, web media and marketing of multinational, companies in international settings.

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by Richard G. Kastelein

If we all thought the Facebook and Twitter social media growth phenomena were extraordinary, wait until Social TV hits your screens.

And it’s not as far away as you think — not only with the logical IPTV market, but also terrestrial TV. I recently attended the International Broadcast Convention (IBC) in Amsterdam, which bills itself as ’The content creation management delivery experience’. IBC2008 attracted 49,000+ visitors and 1,300+ exhibitors from more than 130 countries. This year is expected to be bigger. Last year, I was part of a team exhibiting at MIPTV in Cannes, and was expecting something a bit similar… but this was almost all about hardware and software and less about the actual formats and programs. However, this was not a disappointment. For embedded in the show there were some jewels… which have profoundly altered my view of Social Media, the future and the implication of reach that will touch billions not millions.

One diamond-in-the-rough was Israeli-based Orca Interactive (link), who was pitching their Social TV product, which was still in Proof of Concept (POC) and this was their first showing to the general public. Orca specializes in IPTV middleware and applications. But they are aggressively moving into social TV. I spoke to CTO Ofer Weintraub (Ph.D.) on their strategy and the nuts and bolts of the technology on offer.

“This is truly social TV — there is nobody on the market with similar offerings,” said Weintraub. He added there is an SDK (Software Development Kit) available now for select partners, but they certainly would not rule out an open API in the future.

And there is tight integration at the database level with website Trustedopinion.com. I discussed the integration with TO founder and CEO Shahar Smirin — whose site topped a million users recently.

“It’s a natural fit,” said Smirin, who then went on to show his web product and how he’s built a viral invite and social ’consolidation’ framework focussed on opinion where one can pile everyone (all your friends, imported/invited) from most major social media sites and really focus on what your friends think about entertainment (mainly movies and theatre for now).

There is synergy between Orca and TO, but let’s now look at Orca. And why this marriage could take social media truly to the masses via IPTV.

One thing to note… Orca Interactive is owned by France Telecom and the 2008 M&A has positioned this duo to take Social TV to a mass global audience. The acquisition last year means that they are well positioned near the ear of one of the world’s leading telecommunications operators and proprietor of the multinational Orange brand. Orange has a base of almost 200 million customers in 30 countries.

There’s nothing overly extraordinary in the makeup of the product — it’s nothing that Internet social media buffs have not seen before. But for TV users, this is going to revolutionize the way they watch TV… from being a passive, solitary, experience into an active, community one.

Here below, you can see recommendations from your friends on a particular movie or program. You can see related VOD products. You can rate it yourself, you can recommend it to a friend, you can see further information and you can send it as a gift to another person (purchased shows are good for 48 hours).

Here you can see your friends’ profiles, chat with them, send them a gift, see their recommends or send them a message.

Here you can send a gift to one or more friends.

And remember, this will all be integrated with your monthly billing. There will be no need for pulling out a credit card and security issues, there will be no need for digging deep to remember your Paypal password. No, the bill arrives like any other or is likely debited from your bank account automatically these days.

One can also set their mood — and then recommendations will be laid out according to complex algorithms and data mining based on your friends and your own data and viewing habits.
As Facebook revolutionized the way advertisers can niche-target their online demographics, Social TV will profoundly change the ad agencies and marketing departments will offer their wares in the television realm. Neilson ratings seem vague, less targetable and will likely become obsolete in TV 2.0.

Equally as interesting, but taking a different tack, is another gem called NDS (link), partially owned by Rupert Murdoch’s News Corporation, which has a reach to over 107 million pay-TV subscribers worldwide. Their latest product, Social TV was also in POC stage and looks a lot more like ’widgetized’ TV rather than a singular network.

Their model is quite different, but also appealing and unique for a number of reasons. One being it lends itself more to an iPhone app store scenario, with plans for an open API, which positions it well for social media developers and long tail monetization of the social TV landscape. But monetization or not will be decided by the operators not NDS. It also has impeccable design with a beautiful interface.

Obtaining details was a bit sketchy due to their PR person being in meetings and there was, understandably, some hesitancy in getting anyone to go on the record.

However, one of the demo managers did talk to me about some interesting API integration potential with Flickr for instance. If you see something interesting on TV you can be simply one click away from viewing images of that place, object or person. Conceivably the same could be done with the Youtube API in the video space or even Lastfm for music for that matter.

Social networking is also alive and well on Verizon’s FiOS TV and new features are being added such as Facebook and Twitter Widgets.  The new Widget Bazaar applications marketplace is located within FiOS TV’s Interactive Media Guide.

Verizon has worked with social media innovators Facebook Connect, Twitter, ESPN, Veoh, blip.tv, and Dailymotion to create a converged Internet-to-television experience that lets FiOS TV subscribers connect with others while watching TV, plus search and view a variety of online, personal PC-based videos on their television screens. Verizon also plans an open development platform (SDK) to permit developers to write interactive FiOS TV applications that will be available through the Widget Bazaar.

Customers are saying they love the new “social TV” Widgets, but they want more.  They want to send Tweets, not just look at them.  They want to create their own unique Facebook status messages.

According to Shawn Strickland, vice president, marketing for Verizon  Telecom, Verizon is working with some popular companies on the Web to create the foundation for a high-quality, engaging Internet-to-TV experience.

A recent report by The Nielsen Company found that there are 87 percent more online social media users now than in 2003, with 883 percent more time devoted to social media sites. Also, the number of American users frequenting online video destinations has also increased by 339 percent since 2003.

Subscribers can Tweet about the TV show they are watching or search and follow their friends’ Tweets. Viewers can also update their Facebook status with their own messages. All of this is simply done via the FiOS TV remote control and an onscreen keyboard.

The Verizon At Home blog for the latest on the Widget Bazaar application marketplace.

A Belgian company called Zappware also launched social networking features for its “iView Core” services suite at IBC09. And they had a demo showing how the add-on allows the viewer to connect with friends and family to:

• see what they are watching on their TVs
• exchange favourite lists of TV programmes and VOD movies
• recommend TV programmes or VOD movies to one another
• send VOD movie gifts to their friends
• lock their TV screens onto one another and watch the same content

Koen Swings, CTO & Managing Partner Zappware:

“Social networking has been a buzz word in the past few years, in particular on the internet. With these extensions to our EPG, VOD and PVR products, we now extend social networking from the PC domain to the TV domain, because we are convinced that there is no better environment for sharing TV experiences than the TV itself. In a world, in which people are continuously seeking to connect and in which consumers are willing to embrace new technologies that allow them to connect better and more often, these social networking features on TV will be highly appreciated by viewers. Operators that include these features in their iDTV offering, will be able to offer their subscribers a cross-platform social networking experience, hence adding value to their triple or quadruple play offer and resulting in increased subscriber loyalty.”

So at the end of the day, this is a win, win, win for all — TV stations get better data on their viewers and offer convergence with web ideas and sites, viewers get interactive community-oriented, social television and can make interesting viewing choices based on mood and network of friends, web-based community and social media sites can make more headway into IPTV and broadcast TV, still the Tour de Force of media, and entrepreneurs and developers find a new medium to develop and monetize via new, open-source-philosophy-driven API and SDK environs.

Richard Kastelein, a social media strategist and publisher, is CEO of new startup, Agora Media Group LLC (link), a new creative and innovation agency based in London, UK. Kastelein has been building online communities for over a decade and is an Open Source evangelist. He’s an adept team player – a publisher, writer, photographer, marketing director, web developer and graphic designer with more than 20 years experience in the development and operation of newspapers, magazines, web media and marketing of multinational, companies in international settings.

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3. Social TV – The Emergence of New TV 2.0 ecosystem

Following the sheep is such a hit and miss proposal. Thinking out of the box… opening up one’s mind to the changing landscape of convergence in media is really the key to being a successful entrepreneur.

My interpretation of Disruptive Technology is… it’s technology that turns an old economic model on it’s head and creates a new revenue model and helps change the behaviour of consumers.

Here’s some talks that really had an impact for me.

Niklas Zennström

Skype founder and now-billionaire Niklas Zennström, stressed in his talk that companies that are willing to embrace and develop disruptive technologies are the ones who can really have an impact and succeed financially. He also talked about being so broke between the time Kazaa failed and Skype started that he was back to working out of his apartment. What a long way he has come in a very short time. Kazaa failed because they were too early and could not develop a viable business model around it. They came up with Skype after they started a platform for developers called Jolt – which was an application building space and someone came up with a early idea of VOIP technology and how it can be used – which led to the development of Skype. And we all know how much impact Skype has had, particularly due to the adoption of the product and service with mainstream US TV such as Oprah and Dr. Phil.

He added that building products and services in Europe is a brilliant place, due to the ability to test in smaller markets (Holland, Denmark etc.) first, then reach out to the rest of the continent.

Now Zennström, worth over a billion euro, has a venture fund at Atomico Ventures, where he helps startups with money and advice.

“Entreprenuership is not a job, it’s a lifestyle.’

– Niklas Zennström

The Lewes Pound

There was another talk by the founders of a complimentary currency called the Lewes Pound being used in the UK, which is, essentially, a voucher or token that can be traded locally as a complementary currency and used alongside pounds Sterling. This was part of the event where there was a strong look at alternative money and local exchange and trade systems that are cropping up around the globe. There was also talk about Transition Towns – http://en.wikipedia.org/wiki/Transition_Towns which focus on banding together to create a lower carbon footprint using various methods. Many of these use a local currency.

Money spent locally circulates within, and benefits the local economy. Money spent in national chains doesn’t. The Lewes Pound encourages demand for local goods and services. In turn this builds resilience to the rising costs of energy, transport and food. The Lewes Pound also benefits shoppers by creates stronger and more local shops, increasing a sense of pride in our community, decreasing CO2 emissions and increasing economic resilience. Furthermore, the Lewes Pound benefits local traders by increasing footfall and local business activity, encouraging people to buy local and increasing customer loyalty, highlighting the benefits of local shopping, bringing attention and attracting visitors to Lewesand minimising card-based transaction costs.

The Lewes Pounds is driven by three main considerations:

• Economic: According to the New Economics Foundation, money spent locally stays within the community and is re-used many times, multiplying wealth and building resilience in the local economy.
• Environmental: Supporting local businesses and goods reduces the need for transport and minimises our carbon footprint.
• Social: By spending money in local outlets we can strengthen the relationships between local shopkeepers and the community. It also supports people finding new ways to make a living initiatives

There is nothing new about the Lewes Pound. In fact, Lewes had its own currency between 1789 and 1895. Complementary currencies have existed since the beginning of civilisation, from the bead money of Papua New Guinea, which still exists, to the WIR, established between the World Wars and now used by 16% of Swiss businesses.

Such currencies are often created by local merchants, government and citizens during times of great economic change, inflation or unemployment; recent examples exist in Argentina and Japan. The town of Berkshire, Massachusetts, has issued over $1.5 million Berkshares into circulation since it started a couple of years ago and is accepted by 300 shops and being adopted by nearby towns.

PIXAR Studios – turned inside out.

Michael Johnson of Pixar – who is the guy who ‘defines’ and builds their corporate culture… Well he was way cool. He looked like ‘The Dude’ literally. But he was all about business and not bowling.

One of the great points he did raise, was his focus on creating a culture of ‘constructive criticism’. That means he helps people direct people in the right direction so they are not wasting time by hoarding a project for too long and not sharing it.

He also added this great quote by Jason Dreamer of Pixar.

“Pain is temporary, SUCK is forever.’

One other point I liked was the fact that management should try and play the role of ‘being the hero’ and that means being the people that help solve the problems, not create them.

Show up and ’save the day’ when you can.

Try and make the staff more VISIBLY better at their jobs.

Pixar’s policy of hiring is to start with the top and the bottom and then the middle will follow. They also do training during work hours… And sell off old gear and computers to staff for highly reduced prices.

With their roots in Apple, they also love beautiful UI’s on their systems… And backups by the minute are standard – their staff NEVER loses work basically ….

IDEO – Internal Social Media

This was interesting for me because I have touched this space – introducing enterprise social media to a startup of 40 staff… And it was really compelling to see how this company BUILT their own internal collective intelligence social media architecture. One cool thing, is they put screens in their lunch rooms that show status updates from their system. This was so people could check up on how staff were improving things, fixing blogs, adding intel etc.

IDEO has 500 employees that do about 500 projects a year, stretched across the globe. Each member has blog, tags, bio, and project pages. The rewards of their internal project were the following – adoption, culture enhancement, abilities developed and more motivation.

The five principals of internal social software.

1. Build pointers to people
2. Reward individual participation – career development, recognition
3. Demand intuitive interfaces
4. Take road more travelled – feed mail, subscriptions, widgets, status updates.
5. Iterate often and early
They also use an anonymous recommendation engine which allows staff to recommend or thumbs down without having to show who they are.

Microsoft NATAL

Microsoft divulged more details about Project Natal, the gesture-control system for the Xbox 360, which has no need of a physical controller. With Natal, gamers move around in front of a camera which captures their full body movements and translates them into game controls. It also has face and voice recognition technology. This is really about gestural navigation.

This also could make it’s way into social TV or TV 2.0. Changing channels by waving your hands around. Customized TV based on the systems’ recognition of who is sitting in front of the TV. Customised tCommerce widgets based on the viewers mood, personality or profile. They are building in artificial intelligence that is extraordinary which includes things like audio empathy, where it can tell your mood based on your voice and make suggestions based on that. And OCR scanning…. Where you can draw a picture or write a phrase and it scans and understands what you have done.

Yeah… It’s a few years away. But everything is moving fast. Faster. And faster.

Nicholas Negroponte

Founder – MIT Media Labs and ‘a laptop for every child‘ . He was probably the most interesting talker in terms of being an overall visionary.

In 1992, Negroponte became involved in the creation of Wired Magazine as the first investor. From 1993 to 1998, he contributed a monthly column to the magazine in which he reiterated a basic theme: “Move bits, not atoms.” Negroponte expanded many of the ideas from his Wired columns into a bestselling book Being Digital (1995), which made famous his forecasts on how the interactive world, the entertainment world and the information world would eventually merge

“Computing is not about computers, it’s about Life.”

- Nicholas Negroponte

“News is not dead, Paper is,” said Negroponte, at PICNIC 2009.
“Soon every surface will be a display.”

Tomi Ahonen – Mobile Technology

http://www.tomiahonen.com/

He spoke at PICNIC on “The Next 4 Billion” and referred it to the number of mobile phones on this earth: 4 billion and claims that that number will double, and explained this with some of his theories (6 M, 10 C and the 7th mass media), supplemented with hard numbers.

What was most interesting about Tomi was his emphasis on the emerging markets in Africa and Asia – where usage is rising incredibly.

In fact, there are over 4 billion mobile phones in use worldwide. Compare that to a little over 1 billion internet users and we can really understand the scale of the market.
While everyone is on the iPhone and cutting edge mobile development circles, he wisely recommends developing on all platforms and thinking strongly about SMS and MMS as important markets to develop for.

Related posts:

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3. Our Cross Media Social Platform -> Telephony 2.0 – TV 2.0 – Web – 3D

This work is a summary of “Innovation at the Edge: Social TV and Beyond,” by Natalie Klym and Marie Jose Montpetit, MIT Communications Futures Program, September 1, 2008, link to the original paper.

The transition is happening. Convergence is inevitable. At least I think so.

How much longer will it be (or can we handle) until we move from our passive, numbing, anti-social, traditional TV screens to a more connected and shared, interactive TV space with family, friends, and communities?

Not long. There’s too much of a need for this change.

A full 57 percent of US Internet users reported browsing the Internet and watching the TV simultaneously, according to Neilson Ratings (PDF). On average, Americans spent about 2 hours and 39 minutes per month doing these activities together, with almost a third of their Internet time being spent in front of the TV. “This simultaneous activity is one reason we see continued growth of both Internet and TV consumption,” wrote Nielsen.

What does that mean?

Are people really paying enough attention to both the Internet and the TV to be able to remember what they see? Probably not. But it can be easily deduced, they are yearning for some kind of union of the two mediums.

In the last few years, TV viewers have seen a rise of new systems for delivering TV content to audiences, including digital, IP, and wireless networks and these systems are brushing aside and are considered emerging alternatives to the traditional analogue platforms of Over-the-air programming, cable, and satellite. What are the implications of this new technology and how will this all play out in creating TV 2.0?

There is no certainty of course, who will be the social media superstar of TV 2.0… The Facebook or Twitter of TV, or if even that will occur in the TV space in the foreseeable future.  Convergence may just take the form of existing, popular social media sites will make their mark as leaders in the TV space.

The implications are enormous – not just in terms of the convergence of web based social media and TV, but also will likely revolutionise TV revenue models with the introduction of tCommerce, also known as tRetail and Transactional TV.

The most important thrust of these technological developments is the rapid increase and selection of end user devices that connect to these platforms—and each other—including set-top boxes, Digital Video Recorders, PCs, and portable media like mobile phones and PDAs.

These devices comprise a dynamic part of the value chain for all new TV systems. Devices integrate multiple content and value-added services and their respective value chains into the TV ecosystem, expanding its boundaries and creating new opportunities for both network operators and non-network players (3PD developers) to create and capture value while dramatically changing the TV experience for consumers and creating a long tail scenario, somewhat like iPhone has done for the mobile market with its App Store or other Open API scenarios on the web such as Facebook and Twitter.

Social TV is now looked as an emerging category of interactive television services.

Currently most Social TV applications are focussed on either integrating Internet widgets into the traditional viewing experience or creating new, TV and web-based, independent communities which centre on peer recommendations (what are my friends watching right now? what are their “favourites”?), the possibility of tCommerce, and chat, message and gift sending.

Due to the recent rise of web-based social networks, and the rise of community video sites online, such as Facebook and its many clones, the lack of similar offerings on TV has resulted in a massive shift from TV to PCs and even mobile and PDAs, where users can experience and share video and customize their user experience with items such as “widgets”.

Just as the VCR created a new retail channel for the TV, giving it its first non-broadcast function, the DVR and other emerging set-top-boxes, increasingly connected to the Internet, have also come to serve as an “inbound channel” for online services.

TiVo for example, one of the earliest players in this space and a is a pioneer of the digital video recorder (DVR) can be programmed remotely through Yahoo! TV, integrating Yahoo’s Web program listings into the system… but a more significant feature is its ability to connect and to select Web content sites such as YouTube… which can then be watched on TV. More recently, TiVo has integrated other Web-based media services like Amazon Unbox, Music Choice Videos and even Rhapsody’s music service.

Tivo’s Web video services are one solution to bridging the gap between online content and the TV but it’s not widely used in Europe and is relatively limited to the US market.  Though it is now available in Canada, Mexico, Australia, Taiwan, and the UK – it has not been very successful in these markets. Europe in particular is flush with scores of competitors in the DVR market which makes any kind of consolidation or move to a general standard for social TV in this sector unlikely.

While the social element of TV is not new, the term social TV is relatively new and used to describe a new breed of TV services that integrate other communication services like voice, chat, context awareness,  peer ratings and integration with Social Media on the web, to support an active TV experience rather than a passive one.

Social TV stems from two trends that are linked closely to the TV experience… social interaction and personalization.

TV, once a social experience, akin too and not long after families’ gathered around the hearth (Marshall McLuhan), listening to the radio or talking, was transformed in the latter part of the last century to a solo and less group oriented experience as more families enjoyed more TV’s and different preferences split families up in their  own houses.  We have been living in an era of anti-social TV for decades.

But the shared TV experience is now returning, as social TV. And the typical ‘family room’ is being replaced by online virtual communities accessed through personal devices.

The social TV experience has its roots online and many emerging online video services like Joost, Youtube  and Hulu integrate social networking features like program ratings, “favorites” lists, discussion forums, and multi-user chat sessions directly into their offerings.

Meanwhile, Web-based social networks like Facebook and MySpace have begun embedding video applications into their sites, thereby becoming video distribution platforms in their own right, where viewing is, by definition, a social experience.

In addition to getting movie and TV recommendations from their peers, subscribers to these social networks can now stream selected content on a personal page for a shared viewing experience with visitors and “friends.” In this way, video-oriented social networks essentially become “virtual operators,” servicing the user and their group of friends.

While enhancing the user experience by making it more relevant, this also creates tremendous opportunity for targeted advertising, and the ad industry is taking note. Facebook has changed the way we look at advertising.

Social TV would take targeting to a new level.

Social features in gaming have also risen… now gamers are comfortable with connecting to friends or meet new people using various 3PD or built-in applications. These developments in gaming are certain to influence user expectations vis-a-vis the TV experience, especially as gaming becomes more integrated with TV viewing.

Social TV offerings, today, are on many operators’ roadmaps.
Online, sites like Facebook, Youtube and MySpace have been complementing TV operator services with movie recommendations for the last few years, but not very tightly.

Personalization is also driving the inclusion of Web 2.0 services, future Social TV users will be able to download widgets providing anything from weather forecasts and traffic reports to health care information to two-way video conferencing, or ratings and real-time commentary on programs, to complement and customize their TV experience.

Bridging Web 2.0 applications and widgets across all viewing devices stimulates the cross-development of applications that will encourage a more novel approach video consumption.

Note that a recent high profile Social TV launch did fail in their attempt: “Fox’s Twitter TV Experiment Tweets Its Way to Epic Failure” when users were driven off and annoyed at the intrusion of the Twitter-based babble taking up precious on-screen real-estate.

According to what was being exhibited at IBC 2009, the world’s largest broadcasting event, it appears there is a race to build the dominant Social TV middleware.

Middleware is the set of functionalities that enable the acquisition of content, its conditioning and formatting, its delivery to and rendering on the user end device. However, leaders in this space all were all offering partner SDK’s and some API’s in order to create diversity in the device ecosystem as well as stimulating innovation by third party application developers.  Middleware can support interfaces beyond the operator-provided content itself to include portals, provide conditional access and authentication across content types and have unfettered access to the Internet.

Middleware can also control and define the built-in or operator provider functionality of the rendering device (i.e., the “screen”), and can determine the state of the set-top box via APIs to the provisioning system.

Middleware is driving the development of social TV through SDKs (software development kits) and open APIs that personalize the TV experience by supporting multiple devices as well as third-party applications.

In the Open Source space, such as the OCAP (OpenCable Application Platform, recently rebranded as tru2way) and the telcos’ Open IPTV Forum, for example, are opening the set-top box to 3rd party developers who provide the social functions/applications, the same way Google’s Android open platform seeks to open up the cell phone to all networks and application developers.

Ideally creating a single open source standard for the Social TV space is the optimal solution. Not only to fuel innovation and creativity as Open Source does so well, but also provide long tail revenue models throughout the system.

Thanks to many sources online for research, particularly this paper from MIT.

Richard Kastelein, a social media strategist and publisher, is CEO of new startup, Agora Media Group LLC (link), a new creative and innovation agency based in London, UK. Kastelein has been building online communities for over a decade and is an Open Source evangelist. He’s an adept team player – a publisher, writer, photographer, marketing director, web developer and graphic designer with more than 20 years experience in the development and operation of newspapers, magazines, web media and marketing of multinational, companies in international settings.

Related posts:

1. Hybrid Broadcast Broadband TV or “HbbTV” – the European Industry Standard for Social TV? Or Will it go Global?
2. Social TV — Convergence is Coming
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