by Richard G. Kastelein

If we all thought the Facebook and Twitter social media growth phenomena were extraordinary, wait until Social TV hits your screens.

And it’s not as far away as you think — not only with the logical IPTV market, but also terrestrial TV. I recently attended the International Broadcast Convention (IBC) in Amsterdam, which bills itself as ’The content creation management delivery experience’. IBC2008 attracted 49,000+ visitors and 1,300+ exhibitors from more than 130 countries. This year is expected to be bigger. Last year, I was part of a team exhibiting at MIPTV in Cannes, and was expecting something a bit similar… but this was almost all about hardware and software and less about the actual formats and programs. However, this was not a disappointment. For embedded in the show there were some jewels… which have profoundly altered my view of Social Media, the future and the implication of reach that will touch billions not millions.

One diamond-in-the-rough was Israeli-based Orca Interactive (link), who was pitching their Social TV product, which was still in Proof of Concept (POC) and this was their first showing to the general public. Orca specializes in IPTV middleware and applications. But they are aggressively moving into social TV. I spoke to CTO Ofer Weintraub (Ph.D.) on their strategy and the nuts and bolts of the technology on offer.

“This is truly social TV — there is nobody on the market with similar offerings,” said Weintraub. He added there is an SDK (Software Development Kit) available now for select partners, but they certainly would not rule out an open API in the future.

And there is tight integration at the database level with website Trustedopinion.com. I discussed the integration with TO founder and CEO Shahar Smirin — whose site topped a million users recently.

“It’s a natural fit,” said Smirin, who then went on to show his web product and how he’s built a viral invite and social ’consolidation’ framework focussed on opinion where one can pile everyone (all your friends, imported/invited) from most major social media sites and really focus on what your friends think about entertainment (mainly movies and theatre for now).

There is synergy between Orca and TO, but let’s now look at Orca. And why this marriage could take social media truly to the masses via IPTV.

One thing to note… Orca Interactive is owned by France Telecom and the 2008 M&A has positioned this duo to take Social TV to a mass global audience. The acquisition last year means that they are well positioned near the ear of one of the world’s leading telecommunications operators and proprietor of the multinational Orange brand. Orange has a base of almost 200 million customers in 30 countries.

There’s nothing overly extraordinary in the makeup of the product — it’s nothing that Internet social media buffs have not seen before. But for TV users, this is going to revolutionize the way they watch TV… from being a passive, solitary, experience into an active, community one.

Here below, you can see recommendations from your friends on a particular movie or program. You can see related VOD products. You can rate it yourself, you can recommend it to a friend, you can see further information and you can send it as a gift to another person (purchased shows are good for 48 hours).

Here you can see your friends’ profiles, chat with them, send them a gift, see their recommends or send them a message.

Here you can send a gift to one or more friends.

And remember, this will all be integrated with your monthly billing. There will be no need for pulling out a credit card and security issues, there will be no need for digging deep to remember your Paypal password. No, the bill arrives like any other or is likely debited from your bank account automatically these days.

One can also set their mood — and then recommendations will be laid out according to complex algorithms and data mining based on your friends and your own data and viewing habits.
As Facebook revolutionized the way advertisers can niche-target their online demographics, Social TV will profoundly change the ad agencies and marketing departments will offer their wares in the television realm. Neilson ratings seem vague, less targetable and will likely become obsolete in TV 2.0.

Equally as interesting, but taking a different tack, is another gem called NDS (link), partially owned by Rupert Murdoch’s News Corporation, which has a reach to over 107 million pay-TV subscribers worldwide. Their latest product, Social TV was also in POC stage and looks a lot more like ’widgetized’ TV rather than a singular network.

Their model is quite different, but also appealing and unique for a number of reasons. One being it lends itself more to an iPhone app store scenario, with plans for an open API, which positions it well for social media developers and long tail monetization of the social TV landscape. But monetization or not will be decided by the operators not NDS. It also has impeccable design with a beautiful interface.

Obtaining details was a bit sketchy due to their PR person being in meetings and there was, understandably, some hesitancy in getting anyone to go on the record.

However, one of the demo managers did talk to me about some interesting API integration potential with Flickr for instance. If you see something interesting on TV you can be simply one click away from viewing images of that place, object or person. Conceivably the same could be done with the Youtube API in the video space or even Lastfm for music for that matter.

Social networking is also alive and well on Verizon’s FiOS TV and new features are being added such as Facebook and Twitter Widgets.  The new Widget Bazaar applications marketplace is located within FiOS TV’s Interactive Media Guide.

Verizon has worked with social media innovators Facebook Connect, Twitter, ESPN, Veoh, blip.tv, and Dailymotion to create a converged Internet-to-television experience that lets FiOS TV subscribers connect with others while watching TV, plus search and view a variety of online, personal PC-based videos on their television screens. Verizon also plans an open development platform (SDK) to permit developers to write interactive FiOS TV applications that will be available through the Widget Bazaar.

Customers are saying they love the new “social TV” Widgets, but they want more.  They want to send Tweets, not just look at them.  They want to create their own unique Facebook status messages.

According to Shawn Strickland, vice president, marketing for Verizon  Telecom, Verizon is working with some popular companies on the Web to create the foundation for a high-quality, engaging Internet-to-TV experience.

A recent report by The Nielsen Company found that there are 87 percent more online social media users now than in 2003, with 883 percent more time devoted to social media sites. Also, the number of American users frequenting online video destinations has also increased by 339 percent since 2003.

Subscribers can Tweet about the TV show they are watching or search and follow their friends’ Tweets. Viewers can also update their Facebook status with their own messages. All of this is simply done via the FiOS TV remote control and an onscreen keyboard.

The Verizon At Home blog for the latest on the Widget Bazaar application marketplace.

A Belgian company called Zappware also launched social networking features for its “iView Core” services suite at IBC09. And they had a demo showing how the add-on allows the viewer to connect with friends and family to:

• see what they are watching on their TVs
• exchange favourite lists of TV programmes and VOD movies
• recommend TV programmes or VOD movies to one another
• send VOD movie gifts to their friends
• lock their TV screens onto one another and watch the same content

Koen Swings, CTO & Managing Partner Zappware:

“Social networking has been a buzz word in the past few years, in particular on the internet. With these extensions to our EPG, VOD and PVR products, we now extend social networking from the PC domain to the TV domain, because we are convinced that there is no better environment for sharing TV experiences than the TV itself. In a world, in which people are continuously seeking to connect and in which consumers are willing to embrace new technologies that allow them to connect better and more often, these social networking features on TV will be highly appreciated by viewers. Operators that include these features in their iDTV offering, will be able to offer their subscribers a cross-platform social networking experience, hence adding value to their triple or quadruple play offer and resulting in increased subscriber loyalty.”

So at the end of the day, this is a win, win, win for all — TV stations get better data on their viewers and offer convergence with web ideas and sites, viewers get interactive community-oriented, social television and can make interesting viewing choices based on mood and network of friends, web-based community and social media sites can make more headway into IPTV and broadcast TV, still the Tour de Force of media, and entrepreneurs and developers find a new medium to develop and monetize via new, open-source-philosophy-driven API and SDK environs.

Richard Kastelein, a social media strategist and publisher, is CEO of new startup, Agora Media Group LLC (link), a new creative and innovation agency based in London, UK. Kastelein has been building online communities for over a decade and is an Open Source evangelist. He’s an adept team player – a publisher, writer, photographer, marketing director, web developer and graphic designer with more than 20 years experience in the development and operation of newspapers, magazines, web media and marketing of multinational, companies in international settings.

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3. Social TV – The Emergence of New TV 2.0 ecosystem

Taken from the PitchTV Introduction page:

We’re now inviting entrepreneurs in search of investment and exposure for their business ideas to upload short video pitches.

Budding entrepreneurs are given the unique opportunity of pitching their ideas directly to the hundreds of top business professionals who regularly fly with Virgin Atlantic. Who knows, you could be watching the next big idea right here! [...]
The community will vote for their favourite video pitches and each month, the winning videos will feature as part of our PitchTV show which will air on our inflight entertainment system – gaining exposure to the hundreds of business professionals who regularly fly Virgin Atlantic. Anyone interested in hearing more about the most popular entrepreneurs’ business ideas will then be able to get in contact and maybe help take their ideas further. If you’re a budding entrepreneur, we’re giving you the unique opportunity of getting your ideas by top business professionals from around the world onboard Virgin Atlantic planes as well online. Who knows – among the viewers might be someone with the power to bring your idea to life.

Read the webpage for further instructions to upload your pitch.

This is a good example of Social Convergence where there’s made intelligent use of the onboard TV in combination with the Web in a social way to create value both for the -relevant- business viewers and the businesses who will pitch.
As said by mr. Negroponte of MIT “Soon every surface will be a display” and Virgin Atlantic made great use of this, a cross-screen/media social business experience.

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“I got so sick of people talking about old media versus new media. I wanted to prove that print is still kind of cool. I think of it as kind of our job to show people the strength of our medium.”

Do you think Print Media still has a place within the marketing strategy? Are they desperate attempts or can it revive in a more innovative cross-channel manner?

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As a user you will be able to augment your world around you with 3D objects. When altered reality the way you desire you can share this information with your friends across social networks, these sort of technologies will ensure that Augmented Reality will be adopted by more and more users.
It’s a playful way to get acquainted with the technology and its possibilities. Aside the 3D capabilities, junaio also offers the ‘standard’ Augmented Reality browsing tools to scan and learn your surroundings.

Will junaio be real competition to Layar’s 3D platform? I do hope so, competition is good for creativeness, let’s see what both companies will bring forth in the near future.

More news during the coming week when junaio will be launched!

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It’s great to experience the initial stages of a project of this magnitude which is disruptive and innovative as Google Wave.
One of the first things I found striking is being accustomed to get in contact with anybody, be it via email, social network or another mean. This is not yet the case with Google Wave, the amount of invites (thus the slow diffusion / adoption) amongst the potential users is causing part of this slow kick start. As long as not everybody has access to the platform it has an opposite effect.

Secondly, the current buggy state does not contribute to a good and easy initial experience as Google Wave has a learning curve to figure out all the options and possibilities (check out for the many explenatory videos on Youtube concerning Google Wave), for many non-tech-savvy people this is an obstruction and will not motivate.

Thirdly and most importantly, all the Waves and its interactions, I’m having the same kind of feeling which I had in the old days when I was getting acquainted with Internet, email, chat, messageboards and other applications.
The other participants and I are finding out how to applicate Waves in what kind of settings and purposes, educating and pointing out each other and reinforcing the Collaborative Curve in the initial stages of the platform.
It’s the same learning path and discovery, it’s the same eagerness to learn the opportunities and possibilities, it’s the same child-like marveling!

Learning by process and enhancing each others skills will fire up enthausiasm and exploration.

If you want to involve me in Waves or get in touch with me via Google Wave, do add me with gcuccuredduamg [at] googlewave.com , let’s get in touch, share and learn.

What are your initial impressions using Google Wave?

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It’s only been a couple of weeks since the European Broadcasting Union demonstrated the potential of the HbbTV specification at IBC2009 in Amsterdam. But it won’t be long before Europeans start seeing the results – before Christmas according to some pundits. And once compatible devices are out in the market, they say the speed-to-market of applications developed for the platform will be incredibly short… as the industry looks to new models that embrace open API’s and SDK’s much like Apple has done with the iPhone and the Open Source movement online with enormous projects such as Sourceforge. With an HTML environment activated by a simple red button, in the same manner as a Web portal, the resulting content can be delivered over the IP stream.

How similar this will be to the UK’s Project Canvas initiative, announced in February 2009, remains to be seen – and it’s still not clear which platform will really rise to the top or if they will, in fact, reach compatibility at some point. But Project Canvas does bring together content from some of the UK’s biggest channels, including the BBC ITV, Channel 4 and Five. They are working on a more ambitious project to bring what is called catch-up TV and a variety of other programming and interactive services to television sets as soon as next year. But the move faces scrutiny as the BBC is a public broadcaster and particularly from Rupert Murdoch’s Sky TV which is the leading player in the satellite TV in the UK. In a speech last month, Sky heir apparent, James Murdoch abolutely slammed the BBC as an”Orwellian” institution—a provider of “state-sponsored” news with “chilling ambitions”.  There were whispers of an an even more hair-raising Microsoft and the Beeb hooking up at IBC, as the partnership was not ruled out the industry titans.

The great news is, for the web development community, HTML arriving on the TV scene will surely mean flocks of coders, designers and entreprenuers making a transition to the next stage in the evolution of TV 2.0 – which may very well provide the next tech bubble much needed in this recession.

And it looks to be levering as possibly not only an EU standard, but also a global one. Asian companies such as Korea’s Tru2way are already picking up on the new standard from the European ETSI and teaming up with global player Alticast. which offers HBBTV with PVR, a pluggable HTML Browser and Flash modules. And Korea’s Kaonmedia has hooked up with Founding member of the HBBTV initiative – ANT in their latest foray into the Asian Market. And Ant pitched a TV portal running a selection of HbbTV services based on the their Galio HbbTV Platform at IBC 2009.

During the IBC show in Amsterdam, Pleyo takes on Yahoo TV with its browser and widgets engine, which is compliant with W3C specifications and compatible with HbbTV (enabling access to interactive applications issued from broadcasting, Satellite or DTT, and broadband Internet networks), and a few other extensions for interactive TV based on the HbbTV standard. The Origyn Web Browser (OWB) is based on Apple’s Webkit and is more particularly designed for TV sets, TV decoders and other consumer electronic devices.

Hybrid Broadcast Broadband TV or “HbbTV”, is THE major new pan-European initiative aimed at creating one standard for the broadcast and broadband delivery of entertainment to the end consumer through connected TVs and set-top boxes providing terrestrial TV players a platform to keep up with IPTV development in terms of Web and TV convergence.

HbbTV

Developed by industry leaders to effectively manage the rapidly increasing amount of available content targeted at today’s end consumer, Hybrid Broadband‐Broadcast Services is based on elements of existing standards and web technologies including OIPF (Open IPTV Forum), CEA, DVB and W3C.

The new technology is also called hybrid television because it uses over-the-air transmission as well as broadband connections and can do a lot. It’s terrestrial TV’s play at competing with rapidly emerging IPTV services which are more supple when it comes to Web/TV convergence.

What’s most brilliant about this technology, from the perspective of social media and other developers coming from the web is… it will open up possibilities of using open API’s and SDK’s which will allow independent developers to create customized applications. Imagine watching a sports program that ended with a page of links to similar, archived programs, or to the Web sites of online retailers selling tickets to the events.

HbbTV products and services provide the consumer with a seamless entertainment experience with the combined richness of broadcast and broadband. This entertainment experience will be delivered with the simplicity of one remote control, on one screen and with the ease of use of television that we are used to. Through the adoption of HbbTV, consumers will be able to access new services from entertainment providers such as broadcasters, online providers and CE manufactures – including catch-up TV, video on demand (VoD), interactive advertising, personalisation, voting, games and social networking as well as programme-related services such as digital text and EPGs.

So who else is tapping into HbbTV at the moment?

Within a few months, German viewers with specially equipped televisions will be able to watch public broadcasters’ Internet television services, which let users catch up on the shows of the previous week, whenever they choose, via their computers.

And the environment is less volatile in Germany, with the German-led hybrid TV project, which has support from several French broadcasters and a wide range of technology companies is seeking to create a set of hybrid TV standards for broadcasters and makers of TVs and set-top boxes. Broadcasters could then create and market their own hybrid services.

Luxembourg-based Inverto Digital Labs, which is now a supporting member of the new HbbTV standard, has stated that its retail high-definition hybrid set-top box platform Scena 6 will support it. They plan to enter the German market in Q1 2010 and will support a CE-HTML browser from French firm Pleyo, which is working together with Inverto to launch a rich selection of Web-based widgets on the box, such as news feeds, mailboxes, weather updates, Twitter, stocks and games. The platform will also offer a variety of hybrid applications such as ARD’s catch-up service for the ‘Tagesschau’ newscasts, access to ZDF’s ‘Mediathek’ library with hundreds of on-demand programmes, and access to RTL’s super-text service, which also combines streaming clips on-demand.

From the hardware side, Global company, STM Electronics, also recently announced they completed a Proof of Concept (POC) next-generation Set-Top Box (STB) solution at IBC 2009, capable of receiving interactive digital television services via broadcast or broadband Internet connections.

In the USA, there are only about 10 million Americans accessing Internet-delivered content on their TVs today, so who will be the one to bring it mainstream? Who knows… there seems to be no movement to a single standard and it looks like a race-off to see who will dominate the landscape.

Terrestrial, cable, satellite and IPTV providers are all innovating in a hurry to fend off web-based TV superstars such as Hulu before they proliferate. And Google with their Youtube seem to be nowhere in the picture, content to let others get in the early fray and perhaps step in later with a loud thump.

Yahoo Connected TV is a potential candidate and is driving hard and taking a hardware approach to widgetize TV via the next generation of TV’s themselves. It was only a month ago that Yahoo! and Intel announced the Widget Channel, the first in a series of initiatives that will bring what Yahoo! calls the “Cinematic Internet” even closer to living rooms across America. But there are plenty of questions which remain about how the service will operate and how successful it will be in reaching consumers.

However, the company managed to convince a number of consumer electronics heavyweights to include the widget service in their future products, announcing partnerships with companies including Samsung Electronics Co, LG Electronics Inc and Sony Corp. The service will be included in TVs being shipped in North America and to 10 countries in Europe.

And Verizon Communications has integrated special widget versions of Facebook and Twitter with its FiOS TV (fiberoptic) offering. The company has joined hands with social media innovators like Facebook Connect, Twitter, ESPN, Veoh, blip.tv, and Dailymotion to offer users a fresh Web experience. The services will allow FiOS TV subscribers to connect with others while they watch TV. They can also search and view a variety of online, personal PC-based videos on their television screens simultaneously.

Yahoo! TV Widgets – Interactive TV and Intel CE 3100 Demo

The behemoth in the USA will likely be Adobe’s new Open Screen Project… and they have teamed up with the likes of the BBC, Cisco, Comcast, HTC, Intel, LG Electronics, Marvell, Motorola, MTV Networks, NBC Universal, Nokia, OpenTV, Palm, Samsung, Sony Ericsson, Texas Instruments, The New York Times, Toshiba, and Verizon Wireless partnering to use the Flash and eventually the Air Platforms to provide rich interactive experiences across computers, devices, and consumer electronics.

However, getting in as a development partner is another story and snagging a piece of the action with the US$10 million Open Screen Project Fund is likely not to be easy. Having said that, there are some inspiring examples at the site. It’s certainly not an Open Source project by any means.

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